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David
> 3 daySo far no complaints only praises for this product. We had ADT once before and with all the sales gimmicks and hidden costs, we didn’t want to go down that road again. This system is very simple to install and use. Love the integrated app. I would definitely recommend this product.
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Karen Seefeldt
> 3 daySimplisafe was the easiest thing i have ever had to do and being a nontech person I am thankful for that. The cost was so minimal compared to my past security setup. Any one who visits has to see my new security system (with exception of course).
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Charles
> 3 daySystem is exactly as advertised. Easy to install and easy to add on. Instructions werent too clear on the test signal but otherwise Im very happy with this purchase.
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H. Stevens
> 3 dayI bought this directly from vendor but wanted to give a review here because they are allowed to edit any review they receive and their reviews shine. The instructions that come for installation lack needed information to help figure out installation issues. Tech support is provided in a foreign country and very poor. I got an email the other day that you could not even implement. I wish I had read reviews here because I was not aware of the possibility that an alarm may not be responded to and they will not assume responsibility. Buyer beware.
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Thomas L. Marshall
> 3 dayStopped using the system in March 2019. In December Simplisafe restarted the $9.99 monthly charge without explanation. I called the company and was told the service would be stopped and the $9.99 was removed from my card. The very next month Simplisafe resumed charging my card without authorization. I froze my card and ultimately replaced it because of this, and called the company again (third time) to cancel the unauthorized charges. Each time I called the company I was given different explanations as to why the charges were reoccurring including the latest, that I had three active cameras. Wrong: all three cameras have been offline since March of last year when I successfully cancelled the service. (I use a different home security company now.) What an ordeal! I have zero expectation Simplisafe will not attempt to charge me next month. Beyond the issue of being repeatedly charged for the “optional” “professional” monitoring that I did not authorize, none of the window alarms, and the motion detector ever worked at all. Buyer beware.
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Joe B
Greater than one weekAble to set up a total home security system in minutes. Provides peace of mind at an affordable price. Very easy to use. Very satisfied!!
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Over-Spender
Greater than one weekAt 20% one star reviews this can’t be the best, google rate this number one. I can’t find a decent system to buy. Not Ring, not Argo, not Blink, not Brink. THEN. Who who who ? Someone please
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Jennifer P.
> 3 dayHorrible customer service! It doesn’t do anything more than the stuff you can get at the hardware store. This system is a waste of time trying to drain money out of your pocket
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Evan Smith
> 3 day2 of my window/door sensors are low battery!! Not happy with that. But still good system
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Kayla
> 3 dayVery easy to install, customer support is very personable and helpful. 100% recommend to anyone looking for a security system.