SimpliSafe 8 Piece Wireless Home Security System - Optional 24/7 Professional Monitoring - No Contract - Compatible with Alexa and Google Assistant , White

Simplisafe is an affordable, easy to install security system. No obnoxious sales marketing tactics. No hard wiring needed. Monitoring works with or without wifi. Working fine with just their cell signal. Took me about 15 minutes to set up the basic package. We have had a few false alarms due to our own forgetting we had the system and they called right away, even to check on us after we disarmed the system. Was a much more affordable deal than its two competitors R & V. I actually canceled V after getting conflicting, confusing text messages and practically no phone support; their installer came and tried to upsell me more product. The Simplisafe equipment looks great and is super easy to install. My only wish is that they would make an alarm detector of existing smoke alarms-as we have eight hardwired and I dont feel like replacing them. I highly recommend this system.

Hi we bought the Simplisafe system for our home, but the base station did not give off a signal so the home is still not being monitored. Simplisafe has mailed us a replacement but because we purchased on Amazon it is not the same and if we decided to sell our system the new base has no value and is black in color. I paid $200 for this set and am very disappointed. I cant even contact anyone to get a true replacement from Amazon

I’ve had this system for over a year, and in that time my devices have “not responded“ hundreds of times. They constantly need to be reset, and the indoor camera they sold me, while telling me that the cover would keep it weatherproof… Doesn’t work in cold weather. They are finally coming out with an outdoor camera… But they want me to pay for that. Bottom line is that by the time I have time to reinstall yet again… Sometimes I go for days and weeks without a working system. The system is neither simple nor safe.

like that it lets me know when the door is opened, even when you dont have the alarm set.

This products is everything they claim it to be. Simple to install at a fair price. I will recommend this product to my family and friends. Thank you!

This system is great and affordable, I’ve been using it for about a year. I wanted to add a doorbell, but recently discovered that they DO NOT MAKE wireless doorbells. This was extremely disappointing. Now I will need to purchase a whole new system with a wireless doorbell.

Great system for home and small business

This system was extremely easy to install and setup. Monitoring works great! App is amazing!

Only had this a week, still adding pieces, ie more entrance sensors and waiting on a camera, I tried calling for tech support, was put on hold 8 minutes and hung up on. Didn’t appreciate that, so, 4 stars so far...?

This system (and the outdated versions still sold elsewhere on Amazon) is awful in numerous ways: 1. The company does not provide the monitoring: they give your personal data (and real-time access to monitoring in your home) to third parties that are unnamed. When these small third party companies with limited funds to spend on data security get hacked, SimpliSafe can just avoid responsibility by saying its not their fault. I dont want a security company whose business model is to deny responsibility for the security of extremely personal information. 2. The app for the system costs $120/year, and it doesnt work. They deceptively say in the product information that the service cost is only $14.95/month, but they omit the fact that they want to charge $10/mo in addition for the app. A nearly 70% additional charge just for the app!! And if you check the app reviews, its abysmal. The app is completely unreliable in arming and disarming the system or connecting remotely to check on status. I dont pay anything for the app that lets me check on my Nest thermostat or Nest smoke/CO detectors. And yet after taking your $15/mo. they want even more for an app that doesnt work. 3. The company claims on their website that they have 40,000 5-star reviews on Amazon. This is highly dishonest. None of their kits on Amazon is highly rated. Their kit with the most reviews (just in the range of 5,000) has a 3-star average and thousands of critical reviews. 4. They state in their advertising that adding the camera is important because the police will respond more quickly if the presence of an intruder is confirmed by video. However, they do not provide any guarantees about the use of the live and recorded video from inside your home. There is nothing guaranteed about who can access that video and how long they keep it. They limit your access to 30 days, but they do give no guarantee about keeping that 24/7 recording of the inside of your house private. 5. The primary communication to their service is via cell phone. They dont state which service provider they use, and Ive never lived anywhere that has a good signal from all carriers. I get spotty voice quality from AT+T where I live, so not having an option to connect this to a land line is a serious limitation. 6. The sensors for windows, motion, etc. are just off-the-shelf parts. There is no innovation here in the accuracy or reliability or other functionality of the sensors themselves. The concerns above about the service are the heart of the issue. You can buy these sensors and a base station from any number of companies, so it comes down to the cost, reliability, and privacy of the service. These guys arent even providing the service: they are just outsourcing it to someone else unnamed, so who knows what your actually buying here.