Tineco A11 Hero Cordless Lightweight Stick Vacuum Cleaner, 450W Motor for Ultra Powerful Suction Handheld Vac for Carpet, Hard Floor & Pet

I’ve had my vacuum for a little over a week now and I am in love with the suction power and all the attachments that make cleaning so much easier now and I’m able to clean better with the attachments as well. The battery dies so fast. Took my vacuum off the charger and started to vacuum my stairs. About half way up I notice I’ve already lost one of three battery lights but no big deal I can finish. I get to the top and it’s blinking red. 12 steps plus the top landing, not too much if you ask me. Not the first time the battery has not lasted more than 20 mins and I had it on the lowest power setting. The vacuum does seem to get more suction power every now and then even without me changing it and I check the lights as well and they remain the same but some how different suction power. Will be calling support to see what is going on here. Other than the low battery after a few moments of cleaning I love the vacuum still.

I have owned the A11 hero for two years now. Just before the warranty was up, I had to make a claim through email. They took care of me immediately and sent the correct part that repaired the problem. Excellent job! I used this on vacuum on hard floors and loose floor mats and it works great. I will take care of surface stuff on thick carpet but I do use a heavy vacuum for the the deep cleaning. You need to clean your filters. I didnt realize that there was a metal mesh filter in the canister that could be cleaned until recently. There are just a couple of things I think that need improvement. It would be extremely convenient if the vacuum cannister part could hang on a countertop when you have to stop and move something out of the way. The trigger to stay in the running position is to easy to flip off, and the handgrip is a little narrow for big hands. Otherwise it is a great vacuum. I recommend this to my friends.

This vacuum was fine, had it for a year and it worked okay but not nearly as well as our old corded vacuum - maybe thats not a fair comparison? We have a few larger higher pile area rugs and it just never seemed like it got them that clean and also tended to push things around on the hardwood but for the price and for a wand vacuum seemed like a fair compromise. After having it a year it suddenly lost suction so now we need a new vacuum - warranty claim process looks cumbersome, would like a replacement.

Ever buy something and then realize you should have gotten it a long time ago? Well this vacuum Is one of those things. First off let me say that I’m old fashioned when it comes to cleaning and always thought that a broom and dustpan is all you need psshhttt was I wrong. When I unboxed this thing and let it charge overnight, I wasted no time in giving it a gauntlet of test. The LED lights in the front of the sweeper really lit up all the dust and crap I would never have been able to see with the naked eye, it gave me a real sense of my home being clean afterwards. The attachments all come in useful especially the duster attachment, I used that to clean my ceiling fan and walls and was surprised by how much dust was being captured. I got carried away and just started moving furniture and cleaning under and around to see how well the battery performs, it did not get the 50 minutes thats advertised, I got 37 mins of continuous usage w/o using max mode. Thank god I opted for the 2 battery version though I did not feel the need to use max mode cause all dust, dirt and hair was sucked up in one pass. Which brings me to other features I really like, the suction power and noise level. I get home late at night and thats when I do most of my cleaning thus the broom and dustpan as to not make a whole lotta noise. The noise level on this thing is not bad at all, not something that would interrupt my Next door neighbors and I have a real pain in the ass one that complains over every lil noise but has not even noticed the noise from this vacuum, though max mode is significantly higher but not necessary due to its amazing suction power in normal mode. Its a light vacuum, I read in the comments about some people complaining about its weight- like seriously how weak do you need to be in order to complain about this thing being heavy? At first its lightness worried me because I associate lightness with cheap quality but I was wrong. Everything seems to be durable despite its lightness. The clear see thru design is cool looking and its wall mount is neat and functional and is able to hold all the accessories sans the filter cleaner which is ok. I like how they include 2 filters, i found it pretty easy to clean the filter and the attachment to do so is nicely designed. Pros: light - 2 batteries - cool looking - great suction power - battery life - low noise level in regular mode - attachments - LED lights on sweeper - warranty Cons: As a man I found the handle to hold the vacuum during usage to be on the small side, I can snuggly fit three fingers on the handle whilst having my index finger extended along the side, not a big deal but would have been nice to grip it better. - the toggle switch that allows you to continuously run the vacuum w/o the need to have the trigger pressed down is a bit on the sensitive side and I was constantly turning off the vacuum by accident with my thumb, again cause the grip is on the smaller side. A tad annoying especially when you are in the zone cleaning. - does not stand upright, I tried and once its started to lean over, I caught it just in time. I do not want to test the ruggedness of the plastic Its made from, though I said before it seems sturdy, I doubt it can take a direct hit on a hard floor w/o cracking its casing. Overall very good vacuum and would recommend to everyone.

Description claims its good on hardwood floors. This is NOT TRUE. No matter which of the three powers you use, it throws the sand behind the vacuum rather than actually picking it up. If you need a vacuum for hardwood floors to pick up sand from being outdoors, dont buy this unless you have the patience to go back and fourth multiple times over the area you cleaned. The sand gets blown behind the cleaning head, and it takes multiple passes to pick it up. It wastes my time.

I bought this to replace an older Dyson. It’s extremely light. When I’m vacuuming I feel I don’t get floors as clean because when pulling back the floor attachment lifts up some. That is my main con on it. Coming with all the attachments are nice and it hangs neatly on wall. I do have cats and it will not pick up the litter if it’s on a hard floor close to a rug. Where my Dyson would. Again I feel this is because it’s so light it doesn’t make good contact with floor. For the price I did decide to keep it.

I bought this thinking I could use it for my whole house and I can NOT. Its great for quick pickups around the house and for smaller projects like the car or the couch, or if the dog sheds in the kitchen. However, it is terrible on carpet and rugs. Im keeping it as a quick backup vacuum, the suction is impressive. On high power it dies after 12 minutes, but does run up to 30-40 on low power, which is really all you need for a quick sweep around the house on the hardwood/tile floors.

Takes awhile to learn how to use. Good suction.

I waited to write this review for 3 months after purchasing the Tineco A11 Hero+ vacuum. I live in a 1,200 sq. ft townhouse and this vacuum is very convenient to use as a daily cleaning tool. I would still recommend using a more powerful vacuum (like an upright/corded) every 2-3 weeks to get an even deeper clean. Pros: 1) Batteries/Cordless - Comes with 2 - 2000 mah lithium batteries. We can usually clean the entire house using just one of the 2 batteries, but it is certainly a benefit since you can cycle which you use to help extend the life of this product. I also feel like having no cords to hinder you make it very versatile, especially if you need to clean your vehicle. 2) Included filter cleaning tool -- This makes it super easy to clean all of the dust collected in the pre-filter and helps to maintain suction every time you use your Tineco! 3) The wall mount is extremely convenient to use and can hold the accessories and charge both batteries at the same time. 4) Led Lights -- I never knew how much dust/grime I was missing in dimly lit areas of my house, but this makes it easy to see areas that still need to be cleaned. Its also convenient if you like cleaning in the dark! 5) Max Mode -- This option provides a huge increase to suction power and is great when trying to clean deeply soiled carpets. Of course, this will consume your battery a lot faster than normal mode, so that is the trade-off. Cons: 1) The main power brush this model comes with is good overall, but still struggles a bit picking up pet food and litter from our hard floors. It would be nice if both the soft brush and the power brush were included with this model. 2) Long hair still wraps around the power brush on this vacuum. On the plus side, it is easy to remove and doesnt appear to impact performance. This is the first cordless vacuum that I have ever purchased and pulled the trigger based upon a recommendation from a coworker. I am very glad I purchased it and have good piece of mind knowing that my registration will further extend the product warranty for 2 years. Im sure if we have any issues, they will easily take care of us.

Update to my Update: I emailed customer service in hopes for one last ditch effort- I wanted to love this vacuum still. I did receive a reply within 24 hours asking for the usual model #, proof of purchase date, a video of the issues, etc. In my haste and busy lifestyle I put that on my list of to-dos and didn’t earnestly get this done. I started a hunt for a new vacuum instead as I really needed one that did well on carpets as we have two rooms with thick carpet. I hade given up on this little stick gem. I say gave up, because the problem was really me, not the vacuum! The “battery” would die within 2 minutes of use, even when fully charged or even when the battey was changed out for a alternate battery. The red lights would flash and I assumed it was the vacuum was a dud. I thought I maintained it well- emptied the bin, flushed out clogs in the rollers or in the tubes, but I didn’t clean and wash the upper filter often. THAT was the issue! I sat down and found my manual that explained the error lights and shutting down could be from clogs and have nothing to do with the battery. I did a major cleaning, including washing the filters and leaving it off the charger for 24 hours for everything to dry and re-set and recharged her. Whatya know! She worked like new! I’m ashamed and pleased at the same time. I didn’t expect a clogged filter to behave like a failed battery. So if you’re having “charging” issues do a full maintenance and try again. It may not be your battery at all. This vacuum is great for my mostly tile and hardwood floors. It gets under furniture and tables very well. It’s good for quick spills and stairs. It does a good “once over” on carpets and rugs, but I’d still use a heavy duty vac for carpets for deep cleans and pet hair. I’m giving it 4 stars for the lack of deep carpet cleaning, but it’s not realistic to think a stick vacuum would perform the same. It is a good vacuum and I love having it plugged into it’s wall stand in the hallway where I need it both “out of the way, but always accessible.” Don’t give up too easily on this little vacuum. It’s powerful and reliable if you take care of it and follow the manual and maintain it adequately. Update: After having this for about six months, I hate this vacuum. I even bought a second battery for this so I could switch it out and keep going. As if! It lasts about 5-6 min on a full charge and when I go to switch out to the other battery, it’s never charged! The too sectioned of the charger has an extra port so you can charge the vacuum and the extra battery at the same time, but it doesn’t charge the top one. It’s like you have to charge the vacuum with the battery and then remember to switch out the battery and put the back up one in and charge it again. I don’t know why it can’t charge both at the same time! The tube often gets clogged and requires constant cleaning. I understand that vacuums need constant maintenance, but stopping 3 times for one room is excessive. I’ve begun to hate vacuuming because of the poor performance of this vacuum. For the very high price I expected it to work better. The extra battery was an additional small fortune. I might have well bought a dyson. I regret my purchase. I love my new vacuum!!! I especially love vacuuming my stairs. I’ve never had a stick vacuum and I must say I’ve been missing out! I love that my vacuum is hanging on my wall easily accessible and I don’t have to hunt for a plug and move the plug to every room. I LOVE that it is so light. I feel motivated to use it for the smallest messes because it’s so light and accessible. I confess…I’ve used it on my counters and dinning table to get crumbs with the handheld version. I mean why not? I bought the extra battery pack because I wanted the security of knowing I could keep going if I needed to, but surprisingly I have never used it! The battery lasts well enough to do my downstairs just fine, even on high. I use it every day to do a quick run around to get my entryway and kitchen and where the dogs come in from the doggie door. I do have one complaint though… whom ever designed this did NOT consider left handedness. It’s obnoxious that if I’m using my left hand to vacuum I keep turning it off. The, how-do-I-say, lever? keeps turning off because it’s designed to be held by a right-handed person. You have to be a left handed person to explain but you have to be conscious of the “on” lever when you’re using your left hand. I wish they had a design that would “latch” instead.