Tineco A11 Hero Cordless Lightweight Stick Vacuum Cleaner, 450W Motor for Ultra Powerful Suction Handheld Vac for Carpet, Hard Floor & Pet

The vacuum is very lightweight and easy to move around the whole house, stairs are super easy and no lugging around a tank and getting tangled up in the cord. Works great with dog hair & kid “stuff”. Depending on your home you may need to empty the canister after each room but it’s kind of fun to see how much you’re cleaning up! Definitely recommend, wish we hadn’t waited so long to get it!

This was bought primarily for daily dog hair on hardwood and area rug. We have a Siberian Husky with white, very fine hair that sheds constantly. The vacuum did a great job removing the hair from the hardwood and the low pile rug, as well as with other floor debris. We used it set on low and medium speed to save battery. High speed really sucked the brush head down on the rug and we did not see the need for this speed to get any better pickup ability. This vacuum also replaces using daily Swiffer pads The motor head is a little heavy but using the speed lock improves comfort. Noise on low and medium is quite acceptable. The dust bin fills up quite quickly with dog hair but this did not inhibit dirt pickup - probably due to the hair allowing air to flow past (extra filter). The main floor is about 1200 sq ft and we were able to complete both hardwood and rug on one charge and one dust bin. The plastic dust bin has electrostatic cling so dust adheres to it and I found using my compressor to blow out the bin quite effective - of course not everyone will have this option - the manual says use cold water then allow to dry after each use. We have central vac but see using this easy access vacuum will reduce the need for the central vac to be used as often. We like the detachable wand to be able to do stairs with just the head unit. Lots of attachments for most jobs, but not all the accessories delivered store on the wall mount. The small upholstery brush head and pre-filter cleaner will have to be stored somewhere else. The vacuum uses consumables - where the money is. Pre-filter is suggested to be replaced every 3 months and HEPA filter every year. Extra battery is quite expensive and I could not find any aftermarket clones. Overall four star rating is just because this is new with no long term use experience. Update 12/21: I have just finished installing the wall hanger. What is really a stupid design is that there is no way to hang both power brushes together. If you hang one from the rear mount then it prevents the power head from charging. If you hang one from the power head then the connector pushes out and the charge pins dont contact the charger. It would be perfect if you could hang the power head, tube, and power brush together and still have the battery charge. Ill leave the rating at 4 stars. Update 6/2022: I still like this vacuum. Still able to do 1200 square feet hardwood with two large area rugs on one charge. Middle speed for hardwood, low speed for rugs. You still need to move somewhat speedily to avoid running out of power. Washing the brush rollers and pre-filter is easy. Update 11/05/22: The clip on the motor head that hooks into the dust bin to secure it broke. We use this vacuum every day and it appears the design is weak. The clip should be solid but it is molded into three wings - which makes it a weak link. I found that pulling the head back as you unclip it reduces the bending force on the clip. I will fill that clip with crazy glue on the new unit to reinforce it. Good news is Tineco is replacing the main head unit under warranty. Good service from them with no hassle. Update 4/8/2023: Ive been using the vacuum every day for about a year for dog hair. Another weakness has shown up. A crack developed in the dustbin hook that clips into the main motor body and holds the dustbin to the motor housing. The crack allowed movement in the connection and the dustbin would fall off during vacuuming. These plastic parts are too brittle and do not stand up to repeated stress. Tineco again has stepped up and honored the 2 year warranty and is shipping a new dustbin. The 2 year warranty is necessary to catch these poor design features. Im hoping Tineco will beef of these weak areas.

I purchased this vacuum In Aug of 2022. Now in February this motor no longer turns on. Battery charged, cleaning has been exactly the same since i purchased it. New filters placed. No motor power. The suction on carpet is so so. I tried to email the company and email will not go through because it states its the wrong serial number. There is no other serial number on the product itself. It is on the Battery only. I am at a loss

This is my first cordless vacuum, so I was interested in finding one that could do the job for as little money as possible, knowing I wouldnt get a top-of-the-line model. I think I did well with my purchase - I am LOVING the quick grab-and-go freedom of a cordless vacuum, and how easy it is to empty and change between the various tools. I vacuum every day now instead of whenever I can muster the energy to drag out my heavy corded vacuum. All that said, the suction on this isnt as good as Id want in something Id be using longterm. I have to run it over rug areas multiple times to get everything up, which isnt great, but considering how light and easy to use this is, Im not too mad about it. It does much better on hardwood than rugs.

The vacuum seemed to work well. Powerful suction and is easy to use but for $259 I expected more than 16 months out of it. Will not buy another and I can not find out how long the warranty was for.

I write up a lot of things with 5 stars because they deliver on their promises, are solid and provide good bang for the buck. But occasionally I get blown out of the water by a product and this is one of those cases. Sufficient research both on Amazon and YouTube told me that the product would vacuum well and I knew I wouldn’t be getting all the attachments or an extra battery. The only thing I was a bit concerned about was the overall robustness. While it’s not indestructible, it’s no wimp either. It should hold up well over the long haul. However, the thing that blew me away was the quietness of the unit. I could carry on a conversation with a speaker phone and I don’t think it would bother someone on the other end. I’ve tried the different levels but for our tile floors the automatic mode does quite well. I think the head designed for tile and hardwood floors would be even better but that’s more of a luxury than a need. We’ve had robots, corded bags and bag less vacuums over the years but this does better than any of them (eat your heart out Rumba, Kirby, and Hoover). Dyson could be slightly better but not the hundreds of dollars more they change.

Works best for quick spot cleaning and hardwood floors but can also work as a whole house vac if you have enough batteries or break your house up into sections and do one section a day.

Had it just over a year now. Meh. This is vacuum mainly a convenient way to sweep up dog hair daily and not have to bend down with a shovel (bad back). I do like how the cup is well balanced up top and doesn’t make my wrist sore. I don’t think it’s worth the price though. Comes with a ton of gadgets- but I never use them cuz for suction to really work you have to put it on high - of which you may get 10 minutes before it dies. I can get the staircase rugs done in that time frame, but it doesn’t do a great job, just okay. Definitely easier/lighter than dragging the canister vac, but if i really want the stairs clean, this won’t do it. Again, fine for every day floors on medium power - which gets 20-30 mins. Low setting is useless if you have any pets. Should have returned for a corded stick vac for $100 less on average. Stuck with it now. And just after the return window (of course) it seems the battery won’t stay charged as long. You can buy an extra battery, but it’s not worth even money for a so-so job.

Update to my Update: I emailed customer service in hopes for one last ditch effort- I wanted to love this vacuum still. I did receive a reply within 24 hours asking for the usual model #, proof of purchase date, a video of the issues, etc. In my haste and busy lifestyle I put that on my list of to-dos and didn’t earnestly get this done. I started a hunt for a new vacuum instead as I really needed one that did well on carpets as we have two rooms with thick carpet. I hade given up on this little stick gem. I say gave up, because the problem was really me, not the vacuum! The “battery” would die within 2 minutes of use, even when fully charged or even when the battey was changed out for a alternate battery. The red lights would flash and I assumed it was the vacuum was a dud. I thought I maintained it well- emptied the bin, flushed out clogs in the rollers or in the tubes, but I didn’t clean and wash the upper filter often. THAT was the issue! I sat down and found my manual that explained the error lights and shutting down could be from clogs and have nothing to do with the battery. I did a major cleaning, including washing the filters and leaving it off the charger for 24 hours for everything to dry and re-set and recharged her. Whatya know! She worked like new! I’m ashamed and pleased at the same time. I didn’t expect a clogged filter to behave like a failed battery. So if you’re having “charging” issues do a full maintenance and try again. It may not be your battery at all. This vacuum is great for my mostly tile and hardwood floors. It gets under furniture and tables very well. It’s good for quick spills and stairs. It does a good “once over” on carpets and rugs, but I’d still use a heavy duty vac for carpets for deep cleans and pet hair. I’m giving it 4 stars for the lack of deep carpet cleaning, but it’s not realistic to think a stick vacuum would perform the same. It is a good vacuum and I love having it plugged into it’s wall stand in the hallway where I need it both “out of the way, but always accessible.” Don’t give up too easily on this little vacuum. It’s powerful and reliable if you take care of it and follow the manual and maintain it adequately. Update: After having this for about six months, I hate this vacuum. I even bought a second battery for this so I could switch it out and keep going. As if! It lasts about 5-6 min on a full charge and when I go to switch out to the other battery, it’s never charged! The too sectioned of the charger has an extra port so you can charge the vacuum and the extra battery at the same time, but it doesn’t charge the top one. It’s like you have to charge the vacuum with the battery and then remember to switch out the battery and put the back up one in and charge it again. I don’t know why it can’t charge both at the same time! The tube often gets clogged and requires constant cleaning. I understand that vacuums need constant maintenance, but stopping 3 times for one room is excessive. I’ve begun to hate vacuuming because of the poor performance of this vacuum. For the very high price I expected it to work better. The extra battery was an additional small fortune. I might have well bought a dyson. I regret my purchase. I love my new vacuum!!! I especially love vacuuming my stairs. I’ve never had a stick vacuum and I must say I’ve been missing out! I love that my vacuum is hanging on my wall easily accessible and I don’t have to hunt for a plug and move the plug to every room. I LOVE that it is so light. I feel motivated to use it for the smallest messes because it’s so light and accessible. I confess…I’ve used it on my counters and dinning table to get crumbs with the handheld version. I mean why not? I bought the extra battery pack because I wanted the security of knowing I could keep going if I needed to, but surprisingly I have never used it! The battery lasts well enough to do my downstairs just fine, even on high. I use it every day to do a quick run around to get my entryway and kitchen and where the dogs come in from the doggie door. I do have one complaint though… whom ever designed this did NOT consider left handedness. It’s obnoxious that if I’m using my left hand to vacuum I keep turning it off. The, how-do-I-say, lever? keeps turning off because it’s designed to be held by a right-handed person. You have to be a left handed person to explain but you have to be conscious of the “on” lever when you’re using your left hand. I wish they had a design that would “latch” instead.

Not for someone that vacuums everyday or multiple times a week. This is my second one of these vacuums in a 3 year time frame. I really thought I loved it…. The first one, I had issues with the connecting areas of the piece wearing out, and the vacuum would randomly lose its suction power. thought it may have been me and the way handled it using it everyday. The second one I was very careful with my use and cleaned/replaced filters when needed and regularly cleaned it as well. Now a part of the bottom of the vacuum (felt type piece that slightly lifts vacuum up to be able to suction the larger area) has been worn down and make it useless for tile/hard wood/vinyl floors (It’s fine on carpets). It doesn’t pick up anything bigger than dust, it just pushes it along until I physically lift up the vacuum and put it on top of it. It makes a scratching sound on the floor (and shows scratches on the plastic of the vacuum) I do not want to take a closer look at my floors. I no longer can use this 2nd vacuum.