Tineco A11 Hero Cordless Lightweight Stick Vacuum Cleaner, 450W Motor for Ultra Powerful Suction Handheld Vac for Carpet, Hard Floor & Pet

Bought this to keep downstairs so we dont have to lug our big vacuum back and forth. Its FANTASTIC! Its reasonably light, with pretty good suction for its size, and dumping the dirt chamber is pretty easy (putting it back together was tricky at first, but no problem once I figured out the best way to do it). The attachments are super easy to take on and off. Weve actually used it for multiple things, including vacuuming out our car, sweeping hardwood floors, and cleaning out corners where the baseboard meets the carpet (not the absolute best results for this last application, but reasonably adequate). Though its cheaper than some, its still a little pricey; however overall a good value.

A great addition to the household for those tasks not requiring a bulky, cumbersome, heavy, plug-in full-size vacuum cleaner. Chose this brand after much research, which confirmed good performance and great value. Purchased this specific model due to our desire for a motorized attachment specifically designed for bare floors and found it to be very good at its intended purpose. Overall, well designed, and effective dust and debris pick-up as well as reasonably leak-free construction. Decent battery longevity, but will likely buy a spare battery to allow hot swap. The provided wall-mounted stand has a built-in automatic charger for the unit as well as a second charger for the spare battery...a thoughtful bonus.

Light weight stick vacuum, really picks up dirt and dust. Only negative, is its not easy to empty, but aside from that its great.

Update to my Update: I emailed customer service in hopes for one last ditch effort- I wanted to love this vacuum still. I did receive a reply within 24 hours asking for the usual model #, proof of purchase date, a video of the issues, etc. In my haste and busy lifestyle I put that on my list of to-dos and didn’t earnestly get this done. I started a hunt for a new vacuum instead as I really needed one that did well on carpets as we have two rooms with thick carpet. I hade given up on this little stick gem. I say gave up, because the problem was really me, not the vacuum! The “battery” would die within 2 minutes of use, even when fully charged or even when the battey was changed out for a alternate battery. The red lights would flash and I assumed it was the vacuum was a dud. I thought I maintained it well- emptied the bin, flushed out clogs in the rollers or in the tubes, but I didn’t clean and wash the upper filter often. THAT was the issue! I sat down and found my manual that explained the error lights and shutting down could be from clogs and have nothing to do with the battery. I did a major cleaning, including washing the filters and leaving it off the charger for 24 hours for everything to dry and re-set and recharged her. Whatya know! She worked like new! I’m ashamed and pleased at the same time. I didn’t expect a clogged filter to behave like a failed battery. So if you’re having “charging” issues do a full maintenance and try again. It may not be your battery at all. This vacuum is great for my mostly tile and hardwood floors. It gets under furniture and tables very well. It’s good for quick spills and stairs. It does a good “once over” on carpets and rugs, but I’d still use a heavy duty vac for carpets for deep cleans and pet hair. I’m giving it 4 stars for the lack of deep carpet cleaning, but it’s not realistic to think a stick vacuum would perform the same. It is a good vacuum and I love having it plugged into it’s wall stand in the hallway where I need it both “out of the way, but always accessible.” Don’t give up too easily on this little vacuum. It’s powerful and reliable if you take care of it and follow the manual and maintain it adequately. Update: After having this for about six months, I hate this vacuum. I even bought a second battery for this so I could switch it out and keep going. As if! It lasts about 5-6 min on a full charge and when I go to switch out to the other battery, it’s never charged! The too sectioned of the charger has an extra port so you can charge the vacuum and the extra battery at the same time, but it doesn’t charge the top one. It’s like you have to charge the vacuum with the battery and then remember to switch out the battery and put the back up one in and charge it again. I don’t know why it can’t charge both at the same time! The tube often gets clogged and requires constant cleaning. I understand that vacuums need constant maintenance, but stopping 3 times for one room is excessive. I’ve begun to hate vacuuming because of the poor performance of this vacuum. For the very high price I expected it to work better. The extra battery was an additional small fortune. I might have well bought a dyson. I regret my purchase. I love my new vacuum!!! I especially love vacuuming my stairs. I’ve never had a stick vacuum and I must say I’ve been missing out! I love that my vacuum is hanging on my wall easily accessible and I don’t have to hunt for a plug and move the plug to every room. I LOVE that it is so light. I feel motivated to use it for the smallest messes because it’s so light and accessible. I confess…I’ve used it on my counters and dinning table to get crumbs with the handheld version. I mean why not? I bought the extra battery pack because I wanted the security of knowing I could keep going if I needed to, but surprisingly I have never used it! The battery lasts well enough to do my downstairs just fine, even on high. I use it every day to do a quick run around to get my entryway and kitchen and where the dogs come in from the doggie door. I do have one complaint though… whom ever designed this did NOT consider left handedness. It’s obnoxious that if I’m using my left hand to vacuum I keep turning it off. The, how-do-I-say, lever? keeps turning off because it’s designed to be held by a right-handed person. You have to be a left handed person to explain but you have to be conscious of the “on” lever when you’re using your left hand. I wish they had a design that would “latch” instead.

Its been a year since I bought this vacuum and Im still in love with it! Since its storage is on a mount that charges it, I have never had it run out of power in the middle of cleaning. Its so easy to grab it and do spot cleaning that I usually use this instead of a dustpan. The suction is just as strong now as the day I got it. (Just be sure to empty and clean it as per instructions.)

This is my second Tineco cordless stick vacuum. I had some issues with the first, but the customer service department is very good and we fixed the issue with a few e-mails. Well, I wore out the first model I had in a little over a year. Hang on, I use it once, sometimes twice a day - I have 2 Old English Sheepdog and yes, they shed. It makes noise but totally quit picking / sucking anything up. I have had 4 Dysons and they also wore out in about 18 months, but at twice the price of the Tineco. So, I decided to buy another Tineco. Well, heres my issue and or disappointment. The Tineco A11 looks exactly like the first one I bought. All aspects except that the batteries from my old one (I bought an extra for more time with the old one) do not work on the new A11. Now I have to buy another battery. Thats it. Tineco really does put out a good product, I had hoped the old batteries that look basically the same would have worked with the new A11 that I bought. Nothing serious, I just felt they should have worked on both models, modern day marketing! The blue battery in the pic is the new one for the A11.

Overall, I like this vacuum. My issue isn’t with the particular product as much as it is with cordless vacuums in general. They are overrated 100%. It is extremely convenient to have a cordless vacuum, especially with young children. I am happy to vacuum with this cordless guy instead of sweeping or using my big dirt devil and hold the cord or replug it every 10 feet. However, I was expecting a super powerful suction and this just doesn’t have it. It sucks pretty powerful, but I was expecting like, shop vac type suction. The battery life is very short lived on the highest level. Its something like 45 mins on lowest level, 20 mins on middle level and like 12 mins on highest level lol. If I wanted to vacuum my whole first floor on the highest suction, I’d have to charge the vacuum for several hours before I can vacuum the 2nd floor. This is the case for all cordless vacuums, even the $700 dysons. I am happy I bought a cordless vacuum, but I’m kind of wishing I didn’t spend $400 on it. I would have rather spent like $200 because it would have probably worked the same.

If I wrote this 1 year ago it would give 5 stars, but I still have stars in my eyes for it, it’s light weight, good for my weak wrists. It picks up pet hair and I have a lot of it. Quick and fast clean-up for that unexpected guest. Great for a bedroom, bathroom, smaller room, or about 20 minutes of vacuuming anywhere in the house. It will not vacuum a 2,000 sq foot house in one charge, so don’t buy it for that, plug in a cord for that. I don’t use it on carpet, but I do use it for kitty litter tracks, and while it will pick it up I have to go over slow or a few times. It comes apart for easy cleaning, the latches are a little hard to open, but I think you want that so it will keep good suction. Oh, one thing to be aware of, it does not stand up on its own, so trying to make a quick getaway will likely end it up on the floor or back in its base. Overall it’s a great product, and I’m glad I bought it.

I was a bit confused with the Amazon reviews because there were inconsistent descriptions of the product: one description implied that there were two batteries, and an extensive accessory pack with the A11 Hero. In fact, there was only one battery and fewer accessories that was described in some descriptions. This confusion, does not, however, detract from the performance of this amazing vacuum. Here are my observations. PROS o Very quiet motor. My cats arent sent in a panic sprint when I turn on the vacuum. o Excellent suction, even on the lowest setting. o Accessories are very good. The filter cleaning attachment is genius! o The multi-filtration system is excellent - all of the filtered dust is effectively captured in the hardware. o The large floor attachment with brush works extremely well on my hardwood floor. Further, the design is excellent as the roller can be removed from the housing for cleaning. The attachment has LED lights which are perfectly positioned to spot dust on the floor. Excellent. o The smaller attachment, also with a powered roller, is super efficient in removing cat hairs from duvet covers and furniture - best that I have found! o The cleaning tool, with blade to cut hair wrapped around the roller is very useful. o The weight and balance of the vacuum is very good. It isnt tiring to hold for periods of time. CONS: o The battery does not last very long on the high setting. This wouldnt be an issue if there were two batteries. o Minor issue: there are some small crevices in the design which are difficult to access to clean. Youll need to purchase a small brush to clean. In summary I would definitely recommend this vacuum. It isnt inexpensive, yet its performance is comparable to Dyson which is much more expensive. Also, in my opinion, the Tineco ergonomics are better than the Dyson: better balance and lighter. To be sure, the Dyson may have a bit more performance, at a much higher price point. I wish there were two batteries, but I dont consider this an serious issue. My overall impression is that this is a well thought out, superbly designed and effective vacuum. Excellent value for its price tag. 3/16/2021 Update. The on button trigger lock broke today. I called Tineco support and they said a replacement (main motor housing) would be sent to me because the vacumn was under warranty. Support said they would be sending me an email requestinh an image of the broken component and the serial number. I received the email in a few minutes, and replied with the image attached and the serial number. An hour later, Tineco support emailed me to let me know that the replacement part was being prepared to ship to me. Amazing customer service! Great service, great product, great company.

I have been using a Roomba vac and have loved it. My daughter convinced me to buy this new vac for my new house- said it would blow my mind. She was right. It finds dust bunnies, pet hair and debris from places I didnt know existed! Great suction. The light on the wand is a great addition. Thought I wouldnt like how short the rotatingroller brush is, but in fact the smaller size allows for getting into very small spaces. Lots of attachments. Easy to clean. Wish the charge lasted longer but my shoulder needs a rest after the 30 minutes anyway. Great purchase. Highly recommend. Great price.