Tineco A11 Hero Cordless Lightweight Stick Vacuum Cleaner, 450W Motor for Ultra Powerful Suction Handheld Vac for Carpet, Hard Floor & Pet

I LOVE this vacuum so much. We have carpet and hard wood and it’s does so amazing on both. We have a dog and it really gets every nook and cranny when it comes to pet hair. I feel like this vacuum makes me want to vacuum 4x a week and makes the job seem so less painful and easy. My ONE problem is that because I have a dog, the hair is super dense and the tank on it fills up quick, and when it does, the hair gets stuck in the tank and doesn’t just fall out when you open the hatch. So I have to take out the filter to pull it out, which gets all the pet hair/dirt all over my hands. That’s one way I wish it was like other vacuums where you could push the dirt out from outside the tank. But other than that, the battery life lasts so long, the 3 levels of suction are amazing for those problematic areas, and it really gets into any spot possible, especially with all the attachments.

After 2 years of use, it needs to be recharged more frequently than once per week. On bare surfaces it works like a dustbuster on steroids. But on rugs and carpets it is no match for a good corded, lightweight stick vacuum available from other manufacturers, like Shark. I bought one of those and now only use the Tineco for light, bare floor duty.

I did a lot of searching for stick vacuums and read a lot of reviews. This one came up several times as an affordable alternative to a dyson. After putting it together and charging it, I took it for a spin. I have hardwood floors through out with a few area rugs. It picks up every bit of dirt and misc items on my floors no problem and cleaned the rugs with ease. The proof is in the container, so much dirt and hair pulled up. It is light weight and easily cleaned 4 rooms in about 10 minutes. I am really happy I purchased and my life got that much better :) Also, this is just a regular review not paid. I feel it would be helpful for those people looking for a good stick vacuum to not get the run around.

This was bought primarily for daily dog hair on hardwood and area rug. We have a Siberian Husky with white, very fine hair that sheds constantly. The vacuum did a great job removing the hair from the hardwood and the low pile rug, as well as with other floor debris. We used it set on low and medium speed to save battery. High speed really sucked the brush head down on the rug and we did not see the need for this speed to get any better pickup ability. This vacuum also replaces using daily Swiffer pads The motor head is a little heavy but using the speed lock improves comfort. Noise on low and medium is quite acceptable. The dust bin fills up quite quickly with dog hair but this did not inhibit dirt pickup - probably due to the hair allowing air to flow past (extra filter). The main floor is about 1200 sq ft and we were able to complete both hardwood and rug on one charge and one dust bin. The plastic dust bin has electrostatic cling so dust adheres to it and I found using my compressor to blow out the bin quite effective - of course not everyone will have this option - the manual says use cold water then allow to dry after each use. We have central vac but see using this easy access vacuum will reduce the need for the central vac to be used as often. We like the detachable wand to be able to do stairs with just the head unit. Lots of attachments for most jobs, but not all the accessories delivered store on the wall mount. The small upholstery brush head and pre-filter cleaner will have to be stored somewhere else. The vacuum uses consumables - where the money is. Pre-filter is suggested to be replaced every 3 months and HEPA filter every year. Extra battery is quite expensive and I could not find any aftermarket clones. Overall four star rating is just because this is new with no long term use experience. Update 12/21: I have just finished installing the wall hanger. What is really a stupid design is that there is no way to hang both power brushes together. If you hang one from the rear mount then it prevents the power head from charging. If you hang one from the power head then the connector pushes out and the charge pins dont contact the charger. It would be perfect if you could hang the power head, tube, and power brush together and still have the battery charge. Ill leave the rating at 4 stars. Update 6/2022: I still like this vacuum. Still able to do 1200 square feet hardwood with two large area rugs on one charge. Middle speed for hardwood, low speed for rugs. You still need to move somewhat speedily to avoid running out of power. Washing the brush rollers and pre-filter is easy. Update 11/05/22: The clip on the motor head that hooks into the dust bin to secure it broke. We use this vacuum every day and it appears the design is weak. The clip should be solid but it is molded into three wings - which makes it a weak link. I found that pulling the head back as you unclip it reduces the bending force on the clip. I will fill that clip with crazy glue on the new unit to reinforce it. Good news is Tineco is replacing the main head unit under warranty. Good service from them with no hassle. Update 4/8/2023: Ive been using the vacuum every day for about a year for dog hair. Another weakness has shown up. A crack developed in the dustbin hook that clips into the main motor body and holds the dustbin to the motor housing. The crack allowed movement in the connection and the dustbin would fall off during vacuuming. These plastic parts are too brittle and do not stand up to repeated stress. Tineco again has stepped up and honored the 2 year warranty and is shipping a new dustbin. The 2 year warranty is necessary to catch these poor design features. Im hoping Tineco will beef of these weak areas.

I was a bit confused with the Amazon reviews because there were inconsistent descriptions of the product: one description implied that there were two batteries, and an extensive accessory pack with the A11 Hero. In fact, there was only one battery and fewer accessories that was described in some descriptions. This confusion, does not, however, detract from the performance of this amazing vacuum. Here are my observations. PROS o Very quiet motor. My cats arent sent in a panic sprint when I turn on the vacuum. o Excellent suction, even on the lowest setting. o Accessories are very good. The filter cleaning attachment is genius! o The multi-filtration system is excellent - all of the filtered dust is effectively captured in the hardware. o The large floor attachment with brush works extremely well on my hardwood floor. Further, the design is excellent as the roller can be removed from the housing for cleaning. The attachment has LED lights which are perfectly positioned to spot dust on the floor. Excellent. o The smaller attachment, also with a powered roller, is super efficient in removing cat hairs from duvet covers and furniture - best that I have found! o The cleaning tool, with blade to cut hair wrapped around the roller is very useful. o The weight and balance of the vacuum is very good. It isnt tiring to hold for periods of time. CONS: o The battery does not last very long on the high setting. This wouldnt be an issue if there were two batteries. o Minor issue: there are some small crevices in the design which are difficult to access to clean. Youll need to purchase a small brush to clean. In summary I would definitely recommend this vacuum. It isnt inexpensive, yet its performance is comparable to Dyson which is much more expensive. Also, in my opinion, the Tineco ergonomics are better than the Dyson: better balance and lighter. To be sure, the Dyson may have a bit more performance, at a much higher price point. I wish there were two batteries, but I dont consider this an serious issue. My overall impression is that this is a well thought out, superbly designed and effective vacuum. Excellent value for its price tag. 3/16/2021 Update. The on button trigger lock broke today. I called Tineco support and they said a replacement (main motor housing) would be sent to me because the vacumn was under warranty. Support said they would be sending me an email requestinh an image of the broken component and the serial number. I received the email in a few minutes, and replied with the image attached and the serial number. An hour later, Tineco support emailed me to let me know that the replacement part was being prepared to ship to me. Amazing customer service! Great service, great product, great company.

The vacuum seemed to work well. Powerful suction and is easy to use but for $259 I expected more than 16 months out of it. Will not buy another and I can not find out how long the warranty was for.

I have a Dyson handheld vacuum that runs out of battery power before I complete my downstairs. I love my Dyson it is very powerful, I use it daily. There are some special additions that Tineco has that I enjoy. Pros: -Headlight, I can see all the dust and dog hair that I need to vacuum. -Lays a little flatter than the Dyson. I can get under my entire sofa, bed and bookshelf. -2 batteries, I can vacuum my entire house without running out of charge. -Able to clean all the filters easily. They twist and pull right out so that you can really dump everything out. You can do this every time you vacuum if you like. -Quiet -Perfect for wood and tile. It also does a decent job on small rugs. -Attachments fit nicely on the battery charger that can be mounted on the wall. -Comes with more attachments than Dyson Cons -Tineco’s quiet make me think it isn’t as powerful as the Dyson. It doesn’t suck as much out of my carpet as the Dyson does -Doesn’t fluff the carpet like Dyson I think this is the perfect vacuum for hard surfaces. You can easily pick up dog/human hair, dust, retainer rubber bands, etc. The light is one of my favorite features that really helps get my house clean. I can see any little spot I missed and know it is hair and dust free with one pass. If you have carpet I would get a Dyson instead. You may have to wait for it to charge again to complete your home, and there is no light but it will do a great job.

I’ve had my vacuum for a little over a week now and I am in love with the suction power and all the attachments that make cleaning so much easier now and I’m able to clean better with the attachments as well. The battery dies so fast. Took my vacuum off the charger and started to vacuum my stairs. About half way up I notice I’ve already lost one of three battery lights but no big deal I can finish. I get to the top and it’s blinking red. 12 steps plus the top landing, not too much if you ask me. Not the first time the battery has not lasted more than 20 mins and I had it on the lowest power setting. The vacuum does seem to get more suction power every now and then even without me changing it and I check the lights as well and they remain the same but some how different suction power. Will be calling support to see what is going on here. Other than the low battery after a few moments of cleaning I love the vacuum still.

This was my first cordless stick vacuum and I did my research. I was changing from a new Dyson Ball to a stick because I have a lot of stairs and the Dyson was like a heavy ball and chain with a short cord. When the Hero box came, it was a nice presentation. The roller is a standard size, which is nice and it also has a small roller for furniture, etc. It is lighter than I thought it would be which makes taking it up and down stairs a delight and for getting in all the nooks and crannies. It goes under furniture better than the Dyson. I did a comparison to the Dyson which has reputed superior suction and the Hero was only very slightly less powerful. However, this stick seems to collect more dust and smaller particles than the Dyson. So, the Hero is light, priced better than many others, very easy to use, no cord, deceivingly quiet and works extremely well on the carpets, tile floors and furniture in my house. The battery life has not been an issue and I have not run out of juice yet. I have a dog so fur is my greatest nemesis, but this Hero sucks it all up. I even used it to clean my car floors with the wand attachment. And it hangs easily on its charger. I am very very happy I got this vacuum and will be getting another for my other place. Id say its fantastic for the price, but even if it were more expensive Id say the same thing.

This is a great little vacuum for smooth floors, and it also works quite well for low-pile carpets and area rugs, though you may have to step on the corner of a mat to keep it in place. Low suction power is generally sufficient for most smooth-floor vacuuming, and at that setting, the battery lasts at least as long as advertised. It also has medium and high suction settings. I kind of wish it were designed to charge without the dust bin, so it could charge while the dust bin is drying. I prefer the option of some other models in which the charger plugs directly into the motor. That said, the fact that the unit charges automatically when hung in its bracket is very convenient. This is an unbelievable bargain, considering it is also a powerful little hand vac with a rotating brush. I am beyond pleased every time I see an ad for another brand costing more than twice as much and think, My Tineco does that! Of course I havent had it long and dont know how long it will last.